Pure Electric

<h2 data-path-to-node="24" id="isPasted"><b data-path-to-node="24" data-index-in-node="0">How do I return my e-scooter?</b></h2><p data-path-to-node="25">If you have changed your mind about your purchase, you can return your scooter to our warehouse. To be eligible for a full refund, please make sure your return meets our conditions.</p><h3 data-path-to-node="26" id="return-conditions"><b data-path-to-node="26" data-index-in-node="0">Return Conditions:</b></h3><ul data-path-to-node="27"><li><p data-path-to-node="27,0,0">The scooter must be completely <b data-path-to-node="27,0,0" data-index-in-node="31">unused</b>.</p></li><li><p data-path-to-node="27,1,0">The scooter must be in its <b data-path-to-node="27,1,0" data-index-in-node="27">original packaging</b>.</p></li><li><p data-path-to-node="27,2,0">All original <b data-path-to-node="27,2,0" data-index-in-node="13">accessories, manuals, and chargers</b> must be included.</p></li></ul><h3 data-path-to-node="28" id="return-address"><b data-path-to-node="28" data-index-in-node="0">Return Address:</b></h3><p data-path-to-node="29">Please send your package to the following address:</p><blockquote data-path-to-node="30"><p data-path-to-node="30,0"><b data-path-to-node="30,0" data-index-in-node="0">PURE Electric Benelux</b><b data-path-to-node="30,0" data-index-in-node="22">Attn:</b> ADVALDI<b data-path-to-node="30,0" data-index-in-node="36">Address:</b> Hallenweg 10<b data-path-to-node="30,0" data-index-in-node="58">Postal Code:</b> 5615PP<b data-path-to-node="30,0" data-index-in-node="78">City:</b> Eindhoven<b data-path-to-node="30,0" data-index-in-node="94">Country:</b> The Netherlands</p></blockquote><h3 data-path-to-node="31" id="important-identification-note"><b data-path-to-node="31" data-index-in-node="0">Important identification note:</b></h3><p data-path-to-node="32">Please <b data-path-to-node="32" data-index-in-node="7">include a copy of your order confirmation</b> (or a note with your full name and order number) inside the box. Without this information, we cannot identify who sent the package, which will delay your refund.</p><h3 data-path-to-node="33" id="refund-process"><b data-path-to-node="33" data-index-in-node="0">Refund Process</b></h3><p data-path-to-node="34">Once our warehouse receives your return, our team will inspect the item. If it meets all the return conditions, your purchase amount will be fully refunded to your original payment method within a few business days.</p>

If you have changed your mind about your purchase, you can return your scooter to our warehouse. To be eligible for a full refund, please make sure your return meets our conditions. The scooter must be completely unused. The scooter must be in its or

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How do I return my e-scooter?

Returns & RefundsUpdated 17 days ago

How do I return my e-scooter?

Return Conditions:

Return Address:

Important identification note:

Refund Process